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Quick References - Frequently Asked Questions

If you are an existing client requiring a support, please visit our client support center.
FAQ - Frequently Asked Questions

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folder Sales & Joining Information (4)
Find out about Shockace services and how to join them.
folder Support & Troubleshooting (2)
Guides on how to troubleshoot common problems.
folder Tutorials (3)
Comprehensive list of tutorials for setting up and using Shockace services.
folder Server Settings & Addresses (2)
Quick reference of server addresses: Name servers, Email servers, FTP and more.
folder Accounts & Billing (3)
Information about your account, billing and invoices.
folder Terms and Conditions (3)
Information about our service terms and conditions including guarantees.


Most viewed
 
document Terms and Conditions
By placing an order with Shockace, you confirm that you are in agreement with and bound by the terms and conditions below. Definitions Shockace...
20 May, 2010
document Refund Policy / Satisfaction Guarantee
We are so focussed on making sure our clients are 100% happy with our work that nobody has ever asked for a refund - and we have built over 150...
11 Jan, 2010
document How to get started?
To get started with any one of our services, please visit page and scroll down to Quote form. Once you fill out our Quote form, you will be...
03 Dec, 2008
document How to clear Broser Cache Files
Instructions for clearing your cache are presented below for several popular browser vendors and versions. Internet Explorer (Version 3.x) ...
21 Jan, 2009
document Privacy Policy
We take your privacy seriously. We want to provide you with a great service and information that you will find useful. If you provide us with your...
03 Dec, 2008
Recent articles
 
document How to clear Broser Cache Files
Instructions for clearing your cache are presented below for several popular browser vendors and versions. Internet Explorer (Version 3.x) ...
21 Jan, 2009
document How to manage your Simpleviewer Gallery
This tutorial will explain how you can upload photos and manage your Simpleviewer gallery. First setup and access your site on the server. to...
21 Jan, 2009
document Generating Image Thumbnails
First download the thumbnail generator: Change the downloaded file name (PhotoResize200N.exe) to suitable thumbnail size. Example: If you want...
21 Jan, 2009
document Fastest way to get help?
If you are an existing Shockace client, you can receive fast response to your enquiries by clicking othe orange link above. You can add the support...
05 Dec, 2008
document Refund Policy / Satisfaction Guarantee
We are so focussed on making sure our clients are 100% happy with our work that nobody has ever asked for a refund - and we have built over 150...
11 Jan, 2010


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