We are so focussed on making sure our clients are 100% happy with our work that nobody has ever asked for a refund - and we have built over 150 ecommerce websites!

That is why we are happy to give you a satisfaction guarantee.  If you are not completely satisfied after the First Proof stage, we will either re-do the work to meet your requirements or refund your deposit in full.

What is the First Proof stage?

After consultation with yourself Shockace will produce a First Proof design to demonstrate what the final product will look and feel like before moving onto the more complex coding stage. This allows the client to provide feedback and request amendments so the final outcome looks the way you want and expect. If we can't meet your requirements we will refund your deposit.